Graphic Facilitation

What is Graphic Facilitation?

Graphic facilitation (GF) is the use of rapid drawing to communicate ideas visually to a group of people or to record ideas that a group of people are creating in a visual form. What makes visual communication superior is that it sticks to the mind more strongly, packs a lot of information into one single entity that can be absorbed by the mind in one go and that it creates connections between elements easily and clearly. Using drawings also makes concepts much clearer and reduces ambiguity.

Coffee Making Process

When I attended a 3-day graphic facilitation workshop the trainers asked each of us to draw the process of making coffee on an A3 piece of paper. After completing this activity we found out that each of us had a different view of the coffee making process. It meant something different to each one of us. From this simple activity we realized that such a simple concept as coffee making could have a different meaning to each of us. Putting it in drawing helped us realize that. Similarly, when graphic facilitation is used in meetings it helps clarify what the speaker means by his words instead of having each attendee in the meeting interpreting those words in a different way which can cause misunderstanding resulting in bad communication.

GF During Workshops

Likewise, graphic facilitation can also be used during workshops to boost communication, improve retention and enhance engagement. The trainer or facilitator uses rapid drawing while he is explaining concepts in order to make them clearer and easier to digest. The trainer may even encourage participants to use drawings themselves during activities such as group work presentations.

Graphic facilitation can also be used during conferences or unconferences to keep a visual record of what is being said during the conference sessions.

Visual Language

Wh-questions

Graphic facilitation has its own visual language which is composed of a number of elements. Those elements attempt to answer the 5 basic wh-questions: who; where/ when; what ; how and why. Each of those questions has a specific set of drawings to answer it.

Icons

In addition to those 5 basic sets of drawings which answer the 5 main wh-questions, graphic facilitation also employs icons heavily. Again icons are drawn rapidly in order to communicate universal things such as “cell phone,” “laptop,” “Internet,” “Wi-Fi” and even abstract concepts such as “peace,” and “love.”

Metaphor

Moreover, visual metaphor can also be used in a drawing in order to enhance communication of meaning instantly as one takes a first look at the drawing. Finally, graphic facilitation employs the use of templates in order to make graphic recording faster and easier.

Conclusion

Graphic facilitation and graphic recording are techniques that can help boost communication among people during meetings, conferences and training workshops. If graphic facilitation was to spread among people and businesses a lot of deep problems that are rooted into bad communication would be greatly reduced.

Where else do you think graphic facilitation can be used?

Setting Ground Rules During Training

In order to make the training session proceed smoothly it is essential that the trainer set a number of ground rules and communicate them clearly to all participants. Ground rules can be set after the trainer has introduced himself and mentioned the training style. Alternatively, it could be delayed till after the first icebreaker.

Preset Ground Rules

There are several methods for setting ground rules. The simplest method is to include a slide in the PowerPoint presentation at the beginning of a training session listing a set of ground rules and to point to them as you proceed to that slide.

Sample of Ground Rules

Ground rules may vary from just requiring participants to switch off their cell phones or make them silent during the training session to a more elaborate set of ground rules including no smoking during the training session or inside the training room, asking questions only at the end of the training session and so on.

Collaborative Ground Rules

An alternative way for setting ground rules, other than listing them on a slide, is to have participants themselves suggest ground rules and write them down on a flip chart sheet. The trainer can then use voting to accept or reject any of those ground rules. The trainer may even go a step further by removing a suggested ground rule himself in order make a training session more relaxed.

he flip chart sheet can be hung on the wall at the side and in front of all participants containing the final set of ground rules clearly written in large type to act as a reminder for participants throughout the training program. The trainer can also easily refer back to it in case of any participant breaking any of the agreed upon ground rules. Icons can be drawn next to the ground rule statements for even better communication.

Allowing participants to participate in setting up the ground rules makes them more willing to abide by them.

Conclusion

Setting up ground rules from the start of the first training session in a training program can save the trainer a lot of effort and help make the training sessions run smoothly through such short or long set of ground rules be it preset by the trainer or decided on collaboratively by participants attending the training.

Do you think there are cases when it is not necessary to set ground rules? What are such cases?