Setting Ground Rules During Training

In order to make the training session proceed smoothly it is essential that the trainer set a number of ground rules and communicate them clearly to all participants. Ground rules can be set after the trainer has introduced himself and mentioned the training style. Alternatively, it could be delayed till after the first icebreaker.

Preset Ground Rules

There are several methods for setting ground rules. The simplest method is to include a slide in the PowerPoint presentation at the beginning of a training session listing a set of ground rules and to point to them as you proceed to that slide.

Sample of Ground Rules

Ground rules may vary from just requiring participants to switch off their cell phones or make them silent during the training session to a more elaborate set of ground rules including no smoking during the training session or inside the training room, asking questions only at the end of the training session and so on.

Collaborative Ground Rules

An alternative way for setting ground rules, other than listing them on a slide, is to have participants themselves suggest ground rules and write them down on a flip chart sheet. The trainer can then use voting to accept or reject any of those ground rules. The trainer may even go a step further by removing a suggested ground rule himself in order make a training session more relaxed.

he flip chart sheet can be hung on the wall at the side and in front of all participants containing the final set of ground rules clearly written in large type to act as a reminder for participants throughout the training program. The trainer can also easily refer back to it in case of any participant breaking any of the agreed upon ground rules. Icons can be drawn next to the ground rule statements for even better communication.

Allowing participants to participate in setting up the ground rules makes them more willing to abide by them.

Conclusion

Setting up ground rules from the start of the first training session in a training program can save the trainer a lot of effort and help make the training sessions run smoothly through such short or long set of ground rules be it preset by the trainer or decided on collaboratively by participants attending the training.

Do you think there are cases when it is not necessary to set ground rules? What are such cases?

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Gathering Trainee Expectations

It is essential to gather trainee expectations about the training at the beginning of the first session of a training program. This can be done after the trainer has introduced himself or herself, explained the training style and thrown an icebreaker.

Trainee expectations can be gathered using the think and listen technique. Expectations can also be gathered using various other means.

Documenting Expectations

It is important at the end of an expectation gathering activity to write down such trainee expectations on the flip chart in front of everyone. You may ask one of the trainees to do the flip chart writing while the rest of the trainees mention their expectations. Remember to give such a trainee who volunteers to write a chance to write his own expectations about the training as well. If a trainee repeats the same point already mentioned by another trainee a check mark can just be added next to such point on the flip chart. At the end of writing all trainee expectations down on the flip chart the points with the highest number of check marks next to them would be the ones expected most and desired most by the trainees.

The flip chart sheet that has the trainee expectations listed on it can be kept till the final training session and revealed once again at the end of such session in order to check which points in it have actually been covered during the training program and which have not.

Benefits

Allowing participants to search for and express their expectations and hopes from the training program makes them feel more comfortable that the trainer is fully aware of their actual needs. It also provides the trainer with insight into the desires and hopes of the current group of participants which may lead to him making some adjustments to the training program to suit the current group of trainees.

Furthermore, a trainer may clearly state that one or more of the points expected by trainees are outside the scope of the current training and will not be covered during such a training program while explaining why they are not going to be covered. This helps set trainee expectations right and makes them more accepting when such a point is not covered during the training because they are aware of the reasons for it not being covered.

Gathering trainee expectations is an essential activity that a competent trainer should be carrying out at the beginning of the first training session in a training program in order to provide a great learning experience for all trainees.

When do you think it is not essential to for a trainer or facilitator gather participant expectations?